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Frequently
Asked Questions
If you don't see your question and answer here, and would like to have it listed, please drop us a note from the CONTACT US page, and we will be glad to answer it right away. To find a specific answer, click on the question below, or just scroll down through them all. To return to the questions - click on any (UP ^) sign.
ANSWERS Do you ship outside the United States? Absolutely. We have shipped to all 50 of the United States, and the countries of Canada, Wales, England, Australia and Ireland - so far. The THOMPSON'S SHOWER PROTECTOR, is made of clear, sturdy 8 mil vinyl. Generally speaking, one per leg is enough. However, many buy more than one to keep at different locations so that they will always have them available. Others, like having a spare in case they misplace theirs, which never hurts. It is strictly up to the individual. These are not designed as a "throw-a-way" item, and should last for some time as long as it is taken care of. If you bought a new shirt, and wore it only on Sunday, or once a month, it would last longer than if you wore it every day and washed it every night. I still use the one that I designed 8 years ago, (among others), because I mainly need it only when I travel. One customer that I know of - a bilateral BKA - wears his every day and showers both morning and night. He usually orders a new pair every 5-6 months or so. How
difficult is this to put on?
Does
this leak?
Does
this go above my sleeve or on it? Unlike others on the market that try to be all things for all situations, Thompson's Shower Protector, was designed and produced strictly to keep the leg dry in the shower. Plain and simple - and it does that extremely well. Think of it as a RAINCOAT for the leg. What
is your normal shipping time? Why doesn't this cover the foot? Because I did not want to have slippery vinyl underfoot in a wet, soapy shower when it was not necessary. I intentionally designed it this way. This is exactly what sets us apart from everyone else. Won't the shower spray harm the foot? The manufacturer of my own foot has assured me that the simple spray of a shower on the outside of the shell should not do the foot any harm at all. They state that the shell of the foot is made of "water resistant" material and should be rinsed off occasionally anyway to keep the dirt and grime away. Dirt and grime are far worse on the foot than the clean water spray of a shower. Isn't
the prosthetic foot slippery in the shower? What
about my shoe? How do I know what size to order? Sizing instructions are on the order page of each item. (See BKA PAGE or AKA PAGE.) Will this cut off my circulation? My problem is circulation. I would not be using this myself if my circulation in any way was compromised. The Velcro just needs to be pulled "snug" to seal - not cinched tight. Will this work for double amputees? Absolutely. They work just as well on either or both legs. I strongly recommend grab bars in a shower, even for people with two good legs. However, common sense and caution are always dictated in a shower or bathtub for everyone. I have permanent grab bars installed in my shower at home, but I also have a portable one that I carry with me when I travel. Do you make a protector for the Above the Knee prosthesis? Yes we do, however as a Below the Knee Amputee myself, I have never personally used it, and speak for it only from the experience of others. An 80 year old customer asked me to design and make one for him two years ago. He was so pleased with his, that he has since ordered another, and has sent me the picture that you see on the AKA PAGE, and has written the testimonial on the COMMENTS PAGE, signed Victor Heinz. My personal opinion, is that it is not for every AKA, since the AK leg is made so differently to fit each person - but for those that it does fit, it works very well. We have many customers, who wear the AKA shower protector, and tell me that they are perfectly satisfied with it. We offer it strictly for those that feel that it would work for them, and make no recommendations. UP ^ ______________________________________________________________________________________________________ Should I wear this with my C leg? As a BKA, I don't wear a C leg, however, I don't imagine that I would wear any electronic leg in the shower. Not as much from the water coming down, since the protector is designed to shield the leg from this water, however, I would be leary of the humidity in the shower. In short, I DON'T RECCOMEND THIS FOR THE C LEG, OR ANY MICROPROCESSING UNIT. Do you make any other products? Not at this time. Just the BKA and the AKA shower protectors. However, if another need arises, or anyone has any suggestions, we would sure consider it.
For hygienic reasons, RETURNS CANNOT BE ACCEPTED. It is our policy not to send out an item that has been sent out to someone else before - therefore, once it leaves here, it is of no further use to our company and would be discarded if it were returned. However, if there is a specific problem with the item that we need to know about, please do not hesitate to contact us and let us know, and we will most definitely look into it and see what can be done. Are you a Certified Prosthetist? I
am not any kind of a prosthetist - certified or otherwise. However, I am a
Below the Knee Amputee of 20 years, with prior many
years experience working with the handicapped, and in the manufacture of
hospital items. All answers here are based
upon either my own experiences, consultations with my prosthetist or others in
the O&P field, and the manufacturer of the prosthetic foot that I
wear. I make no claims for any product other than my own.
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HOME PAGE - ABOUT US - FAQ - COMMENTS - BKA PAGE - AKA PAGE - LINKS - CONTACT US COPYRIGHT © THOMPSON'S LLC, March 2004 ALL RIGHTS RESERVED
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